If you require any more information or have any questions, please feel free to contact us by email slidesome@gmail.com or message us on Facebook.

Slideshow

You can share your slideshow to multiple devices without having to login. The shared link allows you to moderate, remote control, and design the slideshow from any device. You can revoke the access by removing the link or creating a new one.

Please note that you should only share the link with people you trust. We don't recommend sharing it publicly.

You can currently only download individual photos in the event gallery page. We are still working on the ability to download all photos and videos.

We check for new slides every 20 seconds in the Awesome plan and every 40 seconds in the Basic plan.

Please note that the time can increase if you have the slideshow running on multiple devices, or if you have multiple slideshows running at the same time. This can happen if we hit the API rate limit on Instagram or Twitter. We're not allowed to send too many requests at once from a single user.

We also check if slides have been updated, such as if there are new likes, comments, etc. The frequency is controlled by how old the slide is.

Basic plan
  • Posted less than 1 hour ago: every 5 minutes
  • Posted more than 1 hour ago: every 10 minutes
  • Posted more than 4 hours ago: every 15 minutes
  • Posted more than 8 hours ago: every 30 minutes
  • Posted more than 32 hours ago: every 50 minutes
  • Posted more than 64 hours ago: every 80 minutes
Awesome plan
  • Posted less than 1 hour ago: every 2 minutes
  • Posted more than 1 hour ago: every 4 minutes
  • Posted more than 4 hours ago: every 6 minutes
  • Posted more than 8 hours ago: every 12 minutes
  • Posted more than 32 hours ago: every 20 minutes
  • Posted more than 64 hours ago: every 32 minutes

Not at this time, but we recommend that you only play one slideshow at a time.

The update time can increase if you have the slideshow running on multiple devices, or if you have multiple slideshows running at the same time. This can happen if we hit the API rate limit on Instagram, Twitter, Facebook and Google. We're not allowed to send too many requests from a single user within a short time frame.

Remote control allows you to control and interact with your slideshow from any device.

Example: During your event you could send an announcement, image or video to the slideshow from your mobile phone. You can also pause it, move to previous and next slide and more.

Yes, you can add multiple hashtags from Instagram and Twitter. You can also combine it with Facebook events, Dropbox folders and Google albums.

Not at this time. The Facebook API doesn't allow us to fetch posts from your timeline or news feed. We are only able to fetch posts from Facebook events and groups.

Not at this time. We are only able to fetch public posts from Instagram and Twitter.

We recommend using a unique hashtag or creating a private Facebook event.

Edit your slideshow and click on Advanced Settings. There you'll find a checkbox 'Mute sounds on videos', uncheck it and then save your changes.

Edit your slideshow and click on Advanced Settings. There you'll find a checkbox 'Play videos until the end', check it and then save your changes.

Instagram

Your friend's Instagram profile needs to be set public.

Instagram doesn't allow third party applications to see posts from private profiles. You could create a private Facebook event or have your friend set his Instagram profie temporarily to public.

Twitter

Unfortuantely Twitter has a limitation where it doesn't return posts that are more than week old.

However, Slidesome will store references to all posts that it has previously fetched, this means that if you used Slidesome for your event, then all the posts will be available from your Slidesome account.

Facebook

We are only able to fetch events that you are attending. Please make sure that you are attending the event and try again.

Google

Google only allows authenticated users to view their own media and albums on third party applications like Slidesome. This might hopefully change in the future.

Designer

Yes. Visit the designer page for your slideshow, click on "Information Slide" and then click on "Change background".

If you want the image or video to fit perfectly then use the aspect ratio 16:9. Common resolutions are 1024×576, 1152×648, 1280×720, 1366×768, 1600×900, 1920×1080, 2560×1440 and 3840×2160.

We recommend disabling the information slide and creating a custom slide instead.

You have more control over custom slides, such as how long they should be displayed and more.

Yes, visit the designer page, click on "Header" and then click on "Hide header".

It publishes the design changes to your live slideshow that is running.

This means that you can change the design for your slideshow while its running on another device, without having to refresh the website.

Payment

We only offer one-time payments at this time. Subscription or recurring payments are not supported.

Not at this time. We will always offer at least 30 days because it will give you more time to setup and prepare your slideshow.

We might offer cheaper pricing plan with fewer features in the future.

You can try it out for one hour by activating the one hour trial.

Feel free to contact us if you need more time.

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